Charity & Nonprofit Feedback

The questions

1. 1

   How satisfied are you with the impact our organisation is making?

   Star rating · 5 stars

2. 2

   How transparent do you find our communications about how donations are used?

   Scale · 0–10: Very opaque → Very transparent

3. 3

   How likely are you to continue supporting or donating to our organisation?

   Scale · 0–10: Very unlikely → Very likely

4. 4

   What could we do to better serve our mission and supporters?

   Text answer · Optional

5. 5

   How satisfied are you overall?

   Scale · 0–10: Very unsatisfied → Very satisfied

6. 6

   How likely are you to recommend us to others?

   Scale · 0–10: Not at all likely → Extremely likely

7. 7

   How would you rate your overall experience?

   Star rating · 5 stars · Optional

8. 8

   Which areas matter most to you?

   Multiple choice · Optional

   • Quality
   • Price
   • Convenience
   • Support
   • Reliability
   • Communication
9. 9

   How well did we meet your expectations?

   Scale · 0–10: Far below → Far exceeded

10. 10

    How easy was it to work with us?

    Scale · 0–10: Very difficult → Very easy

Every question can be edited, removed or reordered in the survey builder, and the whole survey is translated automatically when respondents pick their language.