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Local Government Services Survey

Evaluate resident satisfaction with public services and council responsiveness.

  • 10 questions
  • About 5 min
  • Answerable in 12 languages

The questions

  1. How satisfied are you with the quality of local public services overall?

    Star rating · 5 stars

  2. How well does local government communicate with residents?

    Scale · 0–10: Very poorly → Very well

  3. Which public service is most important to improve in your area?

    Single choice

    • Road maintenance
    • Waste collection
    • Public parks
    • Public transport
    • Libraries
    • Social services
  4. How responsive is local government to resident concerns?

    Star rating · 5 stars

  5. What is the single most important issue you want local government to address?

    Text answer · Optional

  6. How satisfied are you overall?

    Scale · 0–10: Very unsatisfied → Very satisfied

  7. How likely are you to recommend us to others?

    Scale · 0–10: Not at all likely → Extremely likely

  8. How would you rate your overall experience?

    Star rating · 5 stars · Optional

  9. Which areas matter most to you?

    Multiple choice · Optional

    • Quality
    • Price
    • Convenience
    • Support
    • Reliability
    • Communication
  10. How well did we meet your expectations?

    Scale · 0–10: Far below → Far exceeded

Every question can be edited, removed or reordered in the survey builder, and the whole survey is translated automatically when respondents pick their language.

Run this survey in 12 Indian languages

Customise it, choose your audience and share it on WhatsApp or by QR code.