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OPD & Clinic Visit Feedback

Short feedback after an outpatient (OPD) or clinic visit — waiting time, doctor's time, medicines and cost.

  • 10 questions
  • About 5 min
  • Answerable in 12 languages

The questions

  1. What type of facility did you visit?

    Single choice

    • Government hospital
    • Primary health centre
    • Private hospital
    • Private clinic
    • Other
  2. How long did you wait before seeing the doctor?

    Single choice

    • Under 15 minutes
    • 15–30 minutes
    • 30–60 minutes
    • 1–2 hours
    • More than 2 hours
  3. How well did the doctor listen to your problem?

    Star rating · 5 stars

  4. Did the doctor explain your treatment in a way you understood?

    Single choice

    • Yes, fully
    • Partly
    • No
  5. Were the prescribed medicines available at the facility?

    Single choice

    • Yes, all
    • Some
    • None
    • Not applicable
  6. How clean was the facility?

    Star rating · 5 stars

  7. How helpful were the staff?

    Star rating · 5 stars

  8. Was the cost of the visit reasonable?

    Single choice

    • Yes
    • Somewhat
    • No
    • It was free
  9. How likely are you to recommend this facility to a friend or family member?

    Scale · 0–10: Not at all likely → Extremely likely

  10. What could this facility do better?

    Text answer · Optional

Every question can be edited, removed or reordered in the survey builder, and the whole survey is translated automatically when respondents pick their language.

Run this survey in 12 Indian languages

Customise it, choose your audience and share it on WhatsApp or by QR code.