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UPI & Digital Payments Usage
How people use UPI and digital payments, what they trust, and what holds them back.
10 questions About 5 min Answerable in 12 languages
The questions
How often do you pay using UPI?
Single choice
- Daily
- A few times a week
- Once a week
- A few times a month
- Rarely
- Never
What do you mostly use digital payments for?
Multiple choice
- Shopping at stores
- Online shopping
- Bills and recharges
- Sending money to family
- Paying rent / fees
- I don't use them
Which do you use most for small payments under ₹200?
Single choice
- Cash
- UPI
- Card
- Wallet
- Other
How safe do you feel making UPI payments?
Star rating · 5 stars
What worries you about digital payments?
Multiple choice
- Fraud / scams
- Money stuck in failed payments
- Sharing personal details
- Poor internet
- Hard to use
- No worries
Have you ever faced a failed or stuck payment?
Single choice
- Yes, resolved quickly
- Yes, took long to resolve
- Yes, never resolved
- No
Do shops near you accept UPI?
Single choice
- Almost all
- Most
- Some
- Very few
- Not sure
Have you used any credit or loan through a payments app?
Single choice
- Yes
- No, but interested
- No, not interested
- Prefer not to say
How likely are you to use digital payments more in the next year?
Scale · 0–10: Not at all likely → Extremely likely
What would make digital payments easier for you?
Text answer · Optional
Every question can be edited, removed or reordered in the survey builder, and the whole survey is translated automatically when respondents pick their language.
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Run this survey in 12 Indian languages
Customise it, choose your audience and share it on WhatsApp or by QR code.