SaaS Feature Usage Survey

The questions

1. 1

   Which feature do you use most frequently?

   Text answer

2. 2

   Which feature delivers the greatest value to your workflow?

   Text answer

3. 3

   Are there any features you never use?

   Text answer · Optional

4. 4

   How complete is the current feature set for your use case?

   Scale · 0–10: Very incomplete → Complete

5. 5

   What one feature addition would have the biggest impact on your work?

   Text answer · Optional

6. 6

   How easy is the product to use?

   Scale · 0–10: Very difficult → Very easy

7. 7

   How well does the product meet your needs?

   Scale · 0–10: Not at all → Completely

8. 8

   Which features do you use most?

   Multiple choice · Optional

   • Core features
   • Reporting or analytics
   • Integrations
   • Customization
   • Collaboration
   • Mobile app
9. 9

   How likely are you to recommend this product?

   Scale · 0–10: Not at all likely → Extremely likely

10. 10

    How would you rate the product's reliability?

    Star rating · 5 stars · Optional

Every question can be edited, removed or reordered in the survey builder, and the whole survey is translated automatically when respondents pick their language.