Product template
User Onboarding Evaluation
Assess the first-run experience and time-to-value for new users.
10 questions About 5 min Answerable in 12 languages
The questions
How easy was it to sign up and get started with our product?
Scale · 0–10: Very difficult → Very easy
How quickly did you achieve your first meaningful result with the product?
Single choice
- Within minutes
- Within an hour
- Within a day
- Within a week
- Still haven't
How helpful were the onboarding guides or tutorials?
Star rating · 5 stars
What was the most confusing part of getting started?
Text answer · Optional
How easy is the product to use?
Scale · 0–10: Very difficult → Very easy
How well does the product meet your needs?
Scale · 0–10: Not at all → Completely
Which features do you use most?
Multiple choice · Optional
- Core features
- Reporting or analytics
- Integrations
- Customization
- Collaboration
- Mobile app
How likely are you to recommend this product?
Scale · 0–10: Not at all likely → Extremely likely
How would you rate the product's reliability?
Star rating · 5 stars · Optional
What would you most like us to add or improve?
Multiple choice · Optional
- More features
- Better performance
- Lower price
- Easier to use
- Better support
- Better design
Every question can be edited, removed or reordered in the survey builder, and the whole survey is translated automatically when respondents pick their language.
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- SaaS Feature Usage Survey10 questions · ~5 min
Run this survey in 12 Indian languages
Customise it, choose your audience and share it on WhatsApp or by QR code.