Product template

User Onboarding Evaluation

Assess the first-run experience and time-to-value for new users.

  • 10 questions
  • About 5 min
  • Answerable in 12 languages

The questions

  1. How easy was it to sign up and get started with our product?

    Scale · 0–10: Very difficult → Very easy

  2. How quickly did you achieve your first meaningful result with the product?

    Single choice

    • Within minutes
    • Within an hour
    • Within a day
    • Within a week
    • Still haven't
  3. How helpful were the onboarding guides or tutorials?

    Star rating · 5 stars

  4. What was the most confusing part of getting started?

    Text answer · Optional

  5. How easy is the product to use?

    Scale · 0–10: Very difficult → Very easy

  6. How well does the product meet your needs?

    Scale · 0–10: Not at all → Completely

  7. Which features do you use most?

    Multiple choice · Optional

    • Core features
    • Reporting or analytics
    • Integrations
    • Customization
    • Collaboration
    • Mobile app
  8. How likely are you to recommend this product?

    Scale · 0–10: Not at all likely → Extremely likely

  9. How would you rate the product's reliability?

    Star rating · 5 stars · Optional

  10. What would you most like us to add or improve?

    Multiple choice · Optional

    • More features
    • Better performance
    • Lower price
    • Easier to use
    • Better support
    • Better design

Every question can be edited, removed or reordered in the survey builder, and the whole survey is translated automatically when respondents pick their language.

Run this survey in 12 Indian languages

Customise it, choose your audience and share it on WhatsApp or by QR code.