Brand Loyalty & Advocacy

The questions

1. 1

   How long have you been a customer of [Brand Name]?

   Single choice

   • Less than 6 months
   • 6–12 months
   • 1–2 years
   • 3–5 years
   • More than 5 years
2. 2

   How likely are you to recommend [Brand Name] to others?

   Scale · 0–10: Not at all likely → Extremely likely

3. 3

   Have you actively recommended [Brand Name] to someone in the past 6 months?

   Single choice

   • Yes
   • No
4. 4

   What is the primary reason you remain loyal to [Brand Name]?

   Text answer · Optional

5. 5

   How does your loyalty to [Brand Name] compare to other brands you use?

   Scale · 0–10: Much lower → Much higher

6. 6

   How familiar are you with this brand?

   Single choice · Optional

   • Never heard of it
   • Heard the name only
   • Somewhat familiar
   • Very familiar
   • Use it regularly
7. 7

   Which words best describe this brand?

   Multiple choice · Optional

   • Trustworthy
   • Innovative
   • Affordable
   • Premium
   • Reliable
   • Outdated
8. 8

   How likely are you to recommend this brand?

   Scale · 0–10: Not at all likely → Extremely likely

9. 9

   How does this brand compare to its competitors?

   Single choice · Optional

   • Much better
   • Somewhat better
   • About the same
   • Somewhat worse
   • Much worse
10. 10

    How much do you trust this brand?

    Scale · 0–10: Not at all → Completely

Every question can be edited, removed or reordered in the survey builder, and the whole survey is translated automatically when respondents pick their language.