Mobile App Experience

The questions

1. 1

   How often do you use our mobile app?

   Single choice

   • Multiple times a day
   • Daily
   • A few times a week
   • Weekly
   • Rarely
2. 2

   How would you rate the overall app experience?

   Star rating · 5 stars

3. 3

   How fast and responsive does the app feel?

   Scale · 0–10: Very slow → Very fast

4. 4

   Have you encountered any bugs or crashes in the past 30 days?

   Single choice

   • No issues
   • Minor issues
   • Several issues
   • Frequent crashes
5. 5

   What feature or improvement would make you use the app more often?

   Text answer · Optional

6. 6

   How likely are you to recommend us to a friend or colleague?

   Scale · 0–10: Not at all likely → Extremely likely

7. 7

   How satisfied are you with the value for money?

   Scale · 0–10: Very unsatisfied → Very satisfied

8. 8

   How easy was it to get the help you needed?

   Scale · 0–10: Very difficult → Very easy

9. 9

   How would you rate the overall quality of our product or service?

   Star rating · 5 stars · Optional

10. 10

    Which areas should we focus on improving?

    Multiple choice · Optional

    • Product quality
    • Pricing
    • Customer support
    • Delivery or speed
    • Communication
    • Website or app

Every question can be edited, removed or reordered in the survey builder, and the whole survey is translated automatically when respondents pick their language.